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Digital Transformation in Customer Service

More speed, more service, more security...

In the face of demanding customers, digital banking has become a crucial challenge for the banking sector.

Leveraging its industry expertise enriched over 20 years with banks in Tunisia and Africa, MEDIANET reimagines the customer experience through an omnichannel strategy.

Key Figures :

40% of African banking clients now prefer to use digital channels for banking transactions.

McKinsey Audit and Consulting Firm.

Redefining Customer Journey Standards

MEDIANET supports banks in adopting a User-Centric approach through a relevant and personalized UX experience that simplifies the user experience.

Prepare for the Digital Agency of Tomorrow

MEDIANET provides a secure and sustainable multi-agency, multichannel, multi-device solution, open to your entire ecosystem, and seamlessly integrated with your information system.

Transformation digitale des banques... Webank by MEDIANET

23 Octobre 2018 Read more >