An Omni-Channel and Personalized Customer Journey at the Heart of Digital Transformation

Given the growth of internet users booking their stays online, we have leveraged our expertise to benefit our clients in the tourism sector. We have designed our e-tourism solution, encompassing all MEDIANET activities in this sector.

In a highly competitive field, our solution is crafted to provide our clients with better visibility, offering their target audience all necessary information in a simple and distinguished manner to secure reservations.

The e-business support strategy we propose involves all aspects of the e-tourism ecosystem to enhance our client's e-reputation and increase profitability.

Key Figures in France

77%

E-tourists who prepared their trips online (17.0 million)

65%

E-tourists who booked online (17.0 million)

50%

Online booking rate for all or part of the stays of the French (26.1 million)

E-Tourism Ecosystem

Our e-business support strategy involves all facets of the e-tourism ecosystem to enhance our client's e-reputation and increase profitability.

Website & Mobile Application

To boost your visibility and improve your online presence, our website and mobile application designs are based on UX design, enabling intuitive and smooth navigation. We develop scalable solutions with a user-friendly content management system.

Interaction with the Ecosystem

OTAs (Online Travel Agencies)

Visibility, E-reputation, Profit


Objectives

  • Visibility
  • E-reputation
  • Profit

Booking Engine

We offer a flexible "Booking Engine" characterized by intuitive navigation focused on conversion. Our "Booking Engine" is mobile-friendly, compatible with local and foreign currencies, capable of displaying dashboards, and synchronizing with PMS (Fidelio / Opera, Protel).

Interaction with the Ecosystem

Comparator

Travel Agency


Objectives

  • Intuitive navigation
  • Flexible configuration
  • Solutions "Out Of The Box"

GDS Local (Global Distribution System)

Our "GDS Local" solution allows clients to manage their agencies and sub-agencies. It enables fare parity management, sales condition configuration, promotion/offer management, and centralized payment.

Interaction with the Ecosystem

Search engine

Wholesale


Objectives

  • Easy booking
  • Mobile Freindly
  • PMS synchronization

Channel Manager GDS

The Channel Manager GDS we offer aims to boost your global visibility by allowing you to be present in +45,000 agencies. This solution facilitates room reservations directly with travel agencies.

Interaction avec l’Ecosystème

OTAS

Wholesale


Objectives

  • Increase your visibility
  • Room reservations through travel agencies

Chanel Manager IDS

Our « Chanel Manager IDS » allows advanced availability management, parity and rate management, centralized management of OTAs (Online Travel Agencies), and real-time synchronization with OTAs.

Interaction with the Ecosystem

Travel Agency

Mobile


Objectives

  • Advanced availability management
  • Parity and tariff management
  • Centralized OTA management

CRO (Conversion Rate Optimization)

Our solution includes a CRO that facilitates quote creation, customer profile management, and email campaign launches. The CRO we offer can be synchronized with PMS (Fidelio / Opera, Protel). System flexibility (discounts, offers, etc.).

Interaction with the Ecosystem

OTAS

Wholesale


Objectives

  • System flexibility
  • Quotation generator
  • Email campaign

Infochannel & Kiosk

We provide Infochannel & Kiosk solutions that represent channels for instant communication with real-time information display and management. These solutions introduce the phygital and improve the customer experience, fostering loyalty and boosting reservations.

Interaction with the Ecosystem

OTAS

Wholesale


Objectives

  • Book stays
  • Multichannel / Instant Communication
  • Customer satisfactiont

Social Media

For our clients, we implement a « Social Media » strategy to engage their communities, boost online conversion, and establish a relationship of trust and proximity with their targets.

Interaction with the Ecosystem

OTAS

Wholesale


Objectives

  • Boost online conversion
  • Implement a social media strategy
  • Engage your communities

SEM: SEA / SEO

We offer SEM strategies to generate traffic, perform advanced targeting, optimize the website for search engines, and manage and track media buying campaigns: keyword purchase, sponsored links, and advertising space.

Interaction with the Ecosystem

Social

Web


Objectifs

  • Traffic generation
  • Re-targeting
  • Site optimization for search engines